Service robot
Automation for the hotel industry. A service that grows with your vision.
Macrogate Robotics' intelligent hotel systems include a range of products, such as room service with automatic lift controls, telephone call modules and cloud technologies, which fulfil the service needs of hotels.
Increased efficiency
Increased efficiency through automation, focus on more personalised services.
Improved guest experience
Guest experience improved by fast deliveries, interactive functions of the robot.
Cost savings
Cost savings through reduction of manual working hours, workflow optimisation in hotels.
Competitive advantage
Competitive advantage through innovative technology, modernity, guest-orientation of the hotel.
Intelligent delivery container
Intelligent delivery container
With Macrogate Robotics, you can create a new era of selling through automated order entry, inventory management and contactless delivery.
Transmission
Transmission
The original dual-screen design supports interactive guidance during the journey, be it for daily hotel patrol and advertising. It also enables travelling to the conference venue for public relations, including broadcasting the agenda and distributing information and drinks.
Reception
Reception
The robot at reception provides support for individual questions and answers, enabling a natural voice interaction experience.
Hotel service robot
Hotel service robot
Delivers orders or shows customers to their hotel room.
Programmes and administration
Programmes and administration
Direct application via room service. Enter pick-up and delivery service directly via the management app. Inventory and robot control can be checked digitally at any time.
Intelligent delivery container
With Macrogate Robotics, you can create a new era of selling through automated order entry, inventory management and contactless delivery.
Transmission
The original dual-screen design supports interactive guidance during the journey, be it for daily hotel patrol and advertising. It also enables travelling to the conference venue for public relations, including broadcasting the agenda and distributing information and drinks.
Reception
The robot at reception provides support for individual questions and answers, enabling a natural voice interaction experience.
Hotel service robot
Delivers orders or shows customers to their hotel room.
Programmes and administration
Direct application via room service. Enter pick-up and delivery service directly via the management app. Inventory and robot control can be checked digitally at any time.
Process
Scan the QR code. Place your order. Online payment.
Robot receives the order. Guests receive a collection code.
Automatic allocation of the order. Automatic collection by the robot.
Delivery directly to the room - Automatic call - Guests collect goods.
Create new customer experiences in your hotels with the helpdesk and room service robots. Can you have ironing picked up or delivered at any time with a friendly comment? Or deliver drinks and snacks at any time without having to re-staff the reception desk. You are welcome to discuss many other use cases with our specialists. We look forward to hearing from you.
Automatic charging
Automatic recharging after tasks have been completed.
Automatic navigation
10,000m2 mapping area.
Automatic travel in the lift
Non-destructive installation, with lift control module.
Making automatic calls
Supports internal and external lines.
MG-Robotics Cloud System
MG-Robotics Cloud System
Use and installation
Does not damage the hotel's internal facilities. Fast delivery within 3-5 days.
Book your service robot now
Service prices
With us, you can decide the term and payment yourself:
Term 48 months
Terms 24/36/48/60 months
Delivery included
Installation at cost
On-site training
Service & maintenance
Emergency hotline
Replacement service within 48 hours
Update service
24h monitoring
Event / Testrobot
From 2 weeks
Delivery included
Installation at cost
On-site training
Service & maintenance
Emergency hotline
Replacement service within 48 hours
Update service
24h monitoring
